All Credit 101 articles
FCRA basics2 min read

What the bureaus legally have to do when you dispute

Section 611 forces an investigation within 30 days. Here's exactly what triggers it and what counts as a valid response.

When you mail a written dispute to Equifax, Experian, or TransUnion, you are not asking for a favor. You are triggering a federal obligation. Under Section 611 of the Fair Credit Reporting Act (15 U.S.C. §1681i), the bureau must conduct a 'reasonable reinvestigation' of the item you challenged, and it has 30 days from the day it received your letter to complete that process.

The 30-day clock starts when the dispute arrives, which is why we use certified mail with tracking. If you add information to your dispute mid-investigation, the bureau gets 15 extra days. If you never hear back, or if the response is late, the item must be deleted — not merely flagged or hidden, deleted from your file.

The rest of this is inside the portal

The step-by-step tactics, exact wording, and escalation sequence live in your Fix My Reports workspace, where they're applied to your own report items. Start with a $1 trial, then $50/month — cancel anytime.